Archive for August, 2009

Here is what most companies do to charge you cheap prices:

Saturday, August 29th, 2009
  • No background checks and drug testing on employees in your home-that’s scary
  • The cheapest cleaning agents are purchased that often cause damage and rapid re-soiling
  • No liability insurance so you will be liable for their mistakes
  • No workman’s compensation so their employees can sue you if they get hurt
  • Drive old, dented, leaky vans that leak oil in your driveway
  • Book more jobs in a day so no more than 45 minutes are spent cleaning your home
  • Give employees a one-day training crash course and NO further technical training
  • Hire technicians for $8 an hour and hope they care enough to do a good job-yeah, right!

You think you’re really getting a bargain, but think again. If you’ve seen the NBC Dateline and “20/20″ shows on bait-and-switch carpet cleaning, you know exactly what I mean.

Many cleaning companies in the Valley cut most or all of the expenses listed above. The funny part is their clients assume things like insurance are covered and they never ask to see proof of insurance. Any company that charges you a cheap price has to cut expenses. There is no way they can afford to do the job we currently do and charge a really cheap price.

We’ve been in business for over 30 years and plan on keeping our loyal clients. Our clients are accustomed to our quality of service and would be pretty disappointed. Besides, in this day and age, you really have to be careful about who you bring into your home. Do you really want a guy with a felony record cleaning in your bedroom? I know several guys with felony records that are working as carpet cleaners in the Valley. Some have tried applying to work for me, but I won’t hire them.

Our Clients have already tried the cheap guys in town

That’s why they’ve come to us. They’re tired of cleaning companies that show up late, look like they just got out of jail, do a poor job, and won’t come back to fix their mistakes.

After thinking it over a moment, I concluded there was no way I could do this to my neighbors or my current clients. I’ve spent too much time and effort building a quality cleaning company to let it all go to waste.

So, “How can I prove our outstanding reputation, education, experience, cleaning systems, and guarantee is bettr than our competitors and well worth the cost?”

And then I came up with our FREE TRIAL OFFER ! This way you can try out my services without spending a penny. Here’s how it works: If you have never experienced the excellent services of Mr. Steam’s Valley Steam we will clean 100 SQ FT FREE! (Remember this is only a trial so you can see how well we clean). No Charge, No Obligation! No High Pressure Sales Pitch to listen to, just clean and healthy carpet!

Certain restrictions apply. Please call 208-788-2220 or 208-735-0386 for more information.

Can you clean carpet or rugs over hardwood floors?

Wednesday, August 19th, 2009

Yes, we have our system set up where the backing of the carpet or rug is not saturated, therefore no problem with wood floors underneath. No problem with edges either, our rinse does not affect hardwood floors, however if you prefer, we can use plastic under the edge of the rug while cleaning to prevent any solution from coming into contact with the floor surrounding the rug.

Can bleached or faded or spots be corrected?

Tuesday, August 18th, 2009

If there is color loss in the carpet, you will need to have a carpet repair done by replacing that area of the carpet with another piece from a closet. We do small carpet repair jobs depending upon availability and materials and supplies needed to complete the job satisfactorily. If we are unable to accomodate the specific repair needed we know many carpet repair companies and can refer you to the one which best suites your specific needs. It may be able to be spot dyed, but we no longer offer these services due to the time involved in color matching and liability factors, and do not know of anyone in the area who does offer this expensive, timely and often tedious service. In a nutshell-BLEACH AND CARPET DO NOT MIX !

What about reoccuring spots?

Saturday, August 15th, 2009

If the spot has returned within a day or so after the cleaning, then it was either not removed and wicked back, or it was not removed but appeared that it was removed. If the spot returned after a week, two weeks, or a month or so, it probably either has some resudue from cleaning agents left behind, or the spot was oily or sticky and was not totally removed therefore collecting soil in that same area again.

Note-DO NOT USE OVER THE COUNTER CARPET CLEANERS OR HOUSEHOLD PRODUCTS BECAUSE THEY ARE TOO HIGH IN ALKALINITY AND LEAVE A TREMENDOUS AMOUNT OF RESIDUE.

Red Spots and Stains

Tuesday, August 11th, 2009

(crayon, makeup, lool-aid, cat food vomit, fiberglass insulation, etc)

Red dye is almost impossible to remove unless conditions are exactly right. If the carpet is new, chances are better. In many cases the only way to remove red dye is with a heat transfer process in which we apply a product to the spot, lay over a wet cloth and apply an iron to it to cause the spot to transfer into the white towel. The spot is then rinsed thoroughly. This is a last resort procedure and may remove some of the carpet dye as well. There is only about a 5% or less chance of red dye removal in most cases.

Avoid Uneducated, Uninformed, and Sometimes Downright Unscrupulous Carpet Cleaners!

Saturday, August 1st, 2009

By now we have all seen the local headlines about the carpet cleaner who was recently arrested! This is exactly the type of shady service company I have been warning the community about for years, “Bubba” ! And you can bet there are more just like him out there in Southern Idaho. Do you know if “Bubba” has been in your home?

We assure you that you are not inviting criminals into your home when you call Mr. Steam’s Valley Steam because we run background checks on all of our staff! And we provide the most outstanding service experience ever, guaranteed!

Don’t be victimized by uneducated, uninformed and sometimes downright UNSCRUPULOUS carpet cleaners like “Bubba”… Instead ask your prospective cleaning company if they uphold the same high values that Mr. Steam does:

My business is built on REPUTATION. Call us for references or go to www.mrsteamsvalleysteam.com and read out Client Testimonials! We are one of the most EXPERIENCED companies in the country. We will apply all of our expertise to your job. Our firm is well EDUCATED and certified by the IICRC, which is the most recognized body of certification in the world. We operate the most advanced cleaning SYSTEMS on the market. Our 12 Step Cleaning Program will get maximum soil and spot removal without overwetting the carpet or leaving a sticky residue behind. We will show up on time and provide you the best service experience you have ever received. Last, but not least, our GUARANTEE. We don’t want your money, we want you happy, and therefore we offer a 100% money back guarantee. If you are not thrilled with the cleaning experience we will rush back to make it right. If you are still unimpressed, we will refund your money.